Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-city-tour-bus-package.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and protection of data from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using Our Services: As an authorized user, your participation in our applications and services involves sharing personal details.
  2. Visiting Our Websites: Browsing our websites linked to this policy means you agree to our data collection practices.
  3. Communication with Us: We may reach out via email, phone calls, or text messages (SMS) for various purposes, including newsletters, marketing, and customer support.

Personal Data Collection

We collect multiple types of personal information from users:

  • Account Details: This includes user names, passwords, and registration data.
  • Payment Information: We securely process billing details, credit card numbers, and payment transaction records.
  • Financial Records: Some services may require sharing financial information for processing payments or financial transactions.
  • Purchase Data: Details about products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Comments, suggestions, and ratings provided by users.
  • Social Media Profiles: Data from social media platforms when you choose to log in via these accounts.
  • Product Preferences: Your choices and interactions with our products help us tailor recommendations.

We collect this data through direct user input, form submissions, interactions with our apps, and automated technologies like cookies and tracking pixels. Third-party service providers also contribute personal data, respecting their individual privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for improvement:

  • Strictly Necessary: These cookies ensure basic functionalities of our site, such as allowing you to log in.
  • Preference Cookies: They remember your settings and preferences on our platform.
  • Analytics Cookies: Used to collect statistical data about user behavior, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Data Retention and Deletion

We adhere to legal requirements and industry best practices for data retention:

  • Personal data is retained as long as necessary for the purpose it was collected, unless a longer period is required by law.
  • Once the purpose is fulfilled or when data is no longer needed, we securely delete or anonymize your information.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly updating our security systems to combat emerging threats.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from this demographic. Parents or legal guardians should supervise their children’s online activities and educate them about privacy practices.

Your Rights (Subject to Local Regulations)

Depending on your location, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to certain uses of your data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or for data-related queries, please contact our dedicated privacy team via email at [email protected] or by postal mail at the address provided on our website.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any modifications will be effective immediately after posting the updated policy on our website. We encourage users to review this page periodically for any changes.

Contact Information

For privacy-related inquiries, unsubscription requests, or feedback, please reach out:

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data privacy and security.